Refund policy

Return & Refund Policy

Effective Date: May 2026

Thank you for supporting The Guide’s Whisper.

Sales Policy

Due to the nature of our products, all digital product sales are final and non-refundable.

Physical product orders may only be canceled before they have been processed or shipped. Once a physical order has been processed or shipped, the sale is considered final.

Returns are not accepted unless a physical item arrives damaged, defective, or incorrect.

Customers are responsible for any return shipping costs unless otherwise determined by The Guide’s Whisper.

Submission of a return request does not guarantee approval.

Please review your order carefully before completing your purchase.

If you have any questions regarding a product before purchasing, you may contact us at Info@theguideswhisper.org.

Order Cancellations

Order cancellations are only permitted for physical products and must be requested before the order has been processed or shipped.

Once a physical order has been processed or shipped, it can no longer be canceled.

All digital product purchases are non-cancelable and non-refundable. Due to the instant and automatic delivery of digital products after payment, we are unable to reverse, cancel, exchange, or refund digital purchases under any circumstances.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect physical item, contact us within 7 days of delivery at Info@theguideswhisper.org so we can review the issue and determine an appropriate resolution.

We reserve the right to deny replacement requests submitted outside of this timeframe.

Healing & Wellness Disclaimer

The products, journals, movement guides, educational materials, and wellness resources offered by The Guide’s Whisper are intended solely as supportive tools for personal reflection, emotional wellness, mindfulness, and healing journeys.

These products are aids to healing and self-exploration only and are not guaranteed to produce specific emotional, mental, physical, spiritual, or psychological results.

Every person’s experience is different.

Movement & Physical Activity Disclaimer

Any stretches, somatic exercises, breathing practices, movement routines, or physical activities included within our products or content are performed voluntarily and entirely at your own risk.

By using these materials, you acknowledge and agree that:

Participation is completely voluntary.
You are responsible for understanding your own physical limitations.
You assume full responsibility for any risks, injuries, pain, discomfort, or damages that may occur from participating in any movement or exercise practice.

The Guide’s Whisper and its creators shall not be held liable for any injury, loss, or damages resulting from the use or misuse of our products, services, or content.

If you have any medical condition, injury, disability, chronic illness, pregnancy, or other health concern that could impact your ability to safely participate in movement practices, you should consult a licensed medical professional before engaging in any activity.

No Medical, Mental Health, or Legal Advice

The content, products, journals, movement practices, and educational materials provided by The Guide’s Whisper are for informational and educational purposes only.

Nothing provided through this website, brand, or products constitutes: